When Trust is a Problem in Your Meetings

When Trust is a Problem in Your Meetings—Here’s How to Fix It How to move beyond friction and improve meeting outcomes without triggering defensiveness. From Friction to Function In teams, trust deficit shows up in different ways such as, withholding critical information, passive resistance to technical decisions, and the proliferation of defensive documentation. While these symptoms often trigger interventions focused on the behavior of individuals, there's a more diplomatic approach that aligns with the need to maintain team cohesiveness. The Price of Distrust: Why Intervention Matters Trust issues in teams are expensive, creating costs such as deepening organizational silos, delayed deployments due to excessive review cycles, and redundant validation requirements. It can help to treat trust deficits as a team dynamic rather than a personal attribute, even though trust problems emanate from individuals. Doing so can optimize team processes without triggering defensive ...